EXPERIENCE
UW HEALTH HOSPITALS AND CLINICS AUTHORITY - Madison, WI
Development Administration Program Manager | January 2025 - Present
Leads strategic and operational initiatives to strengthen UW Health's philanthropy infrastructure, optimize fundraising processes, and align development goals with institutional priorities.
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Develop and lead the strategic framework for UW Health Philanthropy, establishing infrastructure, priorities, and measurable goals that align with UW Health’s mission.
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Partner with executive leadership and the Medical Advancement Group to elevate awareness and positioning of UW Health Philanthropy locally, nationally, and internationally.
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Design, build, and manage comprehensive performance dashboards to monitor fundraising activity, track progress toward institutional goals, and inform executive decision-making.
Executive Support Manager | 2021 - 2025
Led the Executive Support Department overseeing administrative operations across high-level leadership groups within a leading academic health system.
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Directed recruitment, training, and performance development for the Executive Support team, aligning department objectives with organizational strategy and annual OKRs.
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Oversaw multimillion-dollar operational budgets across multiple departments, ensuring fiscal accuracy, alignment, and goal achievement.
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Served as a trusted liaison to senior leaders, managing high-stakes communication, cross-functional initiatives, and rapid problem-solving in dynamic, high-pressure environments.
AMITA HEALTH ST. FRANCIS HOSPITAL (PRIME HEALTH) - Evanston, IL
Executive Team Project Coordinator | 2019 - 2021
Supported hospital and executive leadership team in project development and enterprise coordination.
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Planned and executed targeted communication campaigns for specialty care departments to enhance patient engagement and program visibility.
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Maintained strategic dashboards by compiling clinical quality, safety, and experience data to support real-time decision-making and performance tracking.
SWEDISH COVENANT HOSPITAL (ENDEAVOR HEALTH) - Chicago, IL
Project Specialist | 2017 - 2019
Collaborated with speciality departments on system-wide communications, data analysis, and quality improvement efforts.
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Managed cross-functional project planning and implementation to support strategic goals across hospital departments.
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Designed internal communications and reporting tools that improved transparency, departmental alignment, and stakeholder engagement.
MICHIGAN AVENUE RADIATION CENTER / UROPARTNERS - Chicago, IL
Patient Coordinator | 2013 - 2017
Served as the primary liaison between patients, physicians, and administrative teams in a high-volume oncology setting.
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Developed empathetic, streamlined communication systems that improved navigation for patients undergoing complex care.
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Implemented process improvements that resulted in measurable increases in patient satisfaction and operational efficiency.
EDUCATION
DePaul University, Chicago, IL
Master of Health Communication, 2016
DePaul University, Chicago, IL
Bachelor of Fine Arts, Business Concentration, 2012
TECHNICAL & PROFESSIONAL SKILLS
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Proficient in Microsoft Office, Adobe, and project management platforms
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Skilled in budget management, data analysis, and performance reporting
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Strong communicator with expertise in stakeholder engagement and executive support